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What is the best mental attitude when confronted with challenging people
How to use various types of questioning techniques to get better answers
How to take advantage of your environment
How to make empathic communication
a range of EI competencies are explored such as empathy
Assertiveness Skills Interpersonal Development What is the best mentalWe are injured and hurt emotionally, not so much by other people or what they say and don't say, but by our own attitude and our own response. Maxwell Maltz Have you ever felt intimidated by others? How many times have you told yourself that you could have done better when handling a conversation only to repeat the same mistakes again? Do you like to stay out of conflicts and keep to yourself? Do people take advantage of you? This course is for anyone
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