Customer Service Skills 1-Day How can you use a

How can you use a structured approach to make sure you ask the right questions

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Customer Service Skills 1-Day How can you use aAs to methods there may be a million and then some, but principles are few. The man who grasps principles can successfully select his own methods. The man who tries methods, ignoring principle, is sure to have trouble. Ralph Waldo Emerson Every time you offer your service or products to another person, you become a customer service representative and that person is now your customer. Anyone involved in business or organisation therefore needs to know