Units of competency SITTIND001 Source and use information on the tourism and travel industry SITXCCS006 Provide service to customers SITXWHS001 Participate in safe work practices SITXCOM002 Show social and cultural sensitivity SITTTSL005 Sell tourism products and services SITTTSL016 Provide specialist advice on cruises SITXEBS001 Use social media in a business If you require RPL Kits with comprehensive benchmarking
ethics and privacy policies in ICT environments ICTPRG302 Apply introductory programming techniques ICTSAS305 Provide ICT advice to clients Elective units BSBTEC201 Use business software applications ICTICT219 Interact and resolve queries with ICT clients ICTICT314 Connect internal hardware components (c) ICTSAS308 Run standard diagnostic tests (c) ICTICT303 Connect internal hardware components ICTICT310 Identify and use industry specific technologies If you require RPL Kits with comprehensive benchmarking
Core units BSBCMM511 Communicate with influence BSBCRT511 Develop critical thinking in others BSBLDR523 Lead and manage effective workplace relationships BSBOPS502 Manage business operational plans BSBPEF502 Develop and use emotional intelligence BSBTWK502 Manage team effectiveness Elective units BSBCMM412 Lead difficult conversations BSBCRT512 Originate and develop concepts BSBFIN501 Manage budgets and financial plans BSBLDR522 Manage people performance BSBOPS504 Manage business risk BSBPEF501 Manage personal and professional development If you require RPL Kits with comprehensive benchmarking
Core units CHCDIV001 Work with diverse people HLTPOP005 Work in a population health context HLTAAP001 Participate in workplace health and safety Elective units CHCCOM005 Communicate and work in health or community services CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety CHCCDE001 Support participative planning processes CHCCDE004 Implement participation and engagement strategies CHCEDU008 Share health information CHCGRP001 Support group activities If you require RPL Kits with comprehensive benchmarking
Core units TAEDES511 Design and develop strategies for training and assessment TAEDES515 Evaluate training TAEPDD511 Maintain and enhance professional practice Elective units BSBAUD511 Initiate quality audits BSBAUD512 Lead quality audits BSBAUD513 Report on quality audits BSBAUD514 Interpret compliance requirements BSBAUD515 Evaluate and review compliance BSBCMM511 Communicate with influence BSBLDR522 Manage people performance BSBPEF502 Develop and use emotional intelligence BSBSTR501 Establish innovative work environments If you require RPL Kits with comprehensive benchmarking
SCORM Compliant Package-CPPREP4101 Appraise property for sale or lease 22477VIC Units of competency SITTIND001 Source* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.