Learner Resources-AMPX309 Identify and repair equipment faults SCORM aggressive or abusive customers SIRXCEG009

aggressive or abusive customers SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour

Core units MSMENV272 Participate in environmentally sustainable work practices MSMWHS200 Work safely MSMSUP102 Communicate in the workplace MSMSUP106 Work in a team MSFGN2001 Make measurements and calculations Elective units MSFBA2001 Use blinds

repair and maintain costumes MSTCL2021 Use a sewing machine CUAWHS312 Apply work health and safety practices CUACOS304 Develop and apply knowledge of costume * We can develop additional elective units that are not listed on request (Please contact us for further information)

Our learner resources include:

Units of competency FWPCOR2205 Follow WHS policies and procedures FWPHAR3225 Operate excavator with log grapple FWPCOR2203 Follow environmental care procedures HLTAID003 Provide first aid * We can develop additional elective units that are not listed on request (Please contact us for further information)

Learner Resources-AMPX309 Identify and repair equipment faults SCORM aggressive or abusive customers SIRXCEG009Our learner resources contain everything you need to begin training your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our learner resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all