Core units BSBINS301 Develop and use information literacy skills BSBOPS304 Deliver and monitor a service to customers BSBTEC201 Use business software applications BSBWHS311 Assist with maintaining workplace safety BSBXTW301 Work in a team CUAIND202 Develop and apply knowledge of information and cultural services organisations Elective units BSBINS203 Assist with circulation services BSBINS306 Provide multimedia support BSBINS307 Retrieve information from records BSBOPS305 Process customer complaints BSBOPS306 Record stakeholder interactions BSBXCM301 Engage in workplace communication If you require RPL Kits with comprehensive benchmarking
Core units BSBINS402 Coordinate workplace information systems BSBLDR414 Lead team effectiveness BSBWHS411 Implement and monitor WHS policies
Core units AHCBUS511 Manage enterprise staff requirements AHCPCM507 Diagnose plant health problems AHCPHT511 Develop a horticultural production plan AHCWHS502 Manage work health and safety processes AHCWRK512 Plan
communicate and search securely on the internet Group B ICTICT203 Operate application software packages Group B If you require RPL Kits with comprehensive benchmarking
low voltage sensors and circuits MEM27016 Diagnose and maintain electronic controlling systems on mobile and stationary plant MEM27017 Maintain
Session Plan-CPCCBL3012 Construct fireplaces and chimneys Learner Guide Core units BSBINS301 Develop andOur session plan supports trainers to deliver effective, engaging and compliant classroom delivery of the qualification. This is a one off license fee and there are no limits on the amount of times you can use this session plan within your RTO, no annual or ongoing fees, and no limit on student numbers. We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce these