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Units of competency ICTSAS305 Provide ICT advice to clients ICTWOR306 Resolve technical enquiries using multiple information systems ICTWOR308 Provide customer service to telecommunications customers * We can develop additional elective units that are not listed on request (Please contact us for further information)
Units of competency SIRXECM001 Monitor and interpret online data analytics SIRXMKT002 Use social media to engage customers SIRXECM002 Prepare digital content SIRXCEG006 Provide online customer service If you require RPL Kits with comprehensive benchmarking
Units of competency BSBCOM501 Identify and interpret compliance requirements BSBRSK501 Manage risk FNSORG512 Develop
Units of competency BSBLDR602 Provide leadership across the organisation BSBAUD514 Interpret compliance requirements CUAIND311 Work effectively in the creative arts industry BSBWHS521 Ensure a safe workplace for a work area BSBINS512 Monitor business records systems BSBINS402 Coordinate workplace information systems BSBFIN501 Manage budgets and financial plans If you require RPL Kits with comprehensive benchmarking
Core units CPCCCM2012 Work safely at heights CPCCDE3016 Identify hazards on demolition sites and apply risk management strategies CPCCDE3017 Select and use hand tools and equipment for demolition tasks CPCCDE3018 Select and use small plant and equipment for demolition tasks CPCCDE3019 Demolish small buildings and structures using hand tools and small plant and equipment CPCCDE3020 Select and use tools and equipment for hot work in the demolition industry CPCCDE3027 Read and interpret demolition site plans and drawings CPCCOM1015 Carry out measurements and calculations CPCCWHS2001 Apply WHS requirements
Unit Knowledge Guide-ICTPMG606 Manage ICT project quality MSA Units of competency ICTSAS305 ProvideOur unit knowledge guide supports your learners in understanding the knowledge evidence concepts of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. The unit knowledge guide is a tool that can be used to help a student extend their learning. It can be effective when students begin to prepare for a summative assessment. Please note: This is not a learner
