Class Activity Book-SIRXTAD002 Develop the retail frontline UEE Core Units AURVLA001 Identify and

Core Units AURVLA001 Identify and report vehicle claim fraud indicators AURVNA001 Provide vehicle loss assessments and identify repair requirements AURVNA002 Provide vehicle total loss assessments AURVNA003 Review vehicle repair quotations AURVNA004 Apply insurance industry knowledge to vehicle loss assessments AURVNA005 Inspect quality of vehicle repair work AURVNA006 Identify and value vehicle salvage AURVNA008 Apply automotive body and paint knowledge to vehicle loss assessments AURVNA107 Apply automotive mechanical and electrical knowledge to vehicle loss assessments AURVNN101 Evaluate vehicle bodywork for damage and identify repair requirements AURVNP101 Evaluate vehicle paintwork for damage and identify refinish requirements Elective Units AURAEA002 Follow environmental and sustainability best practice in an automotive workplace AURAEA004 Manage environmental and sustainability best practice in an automotive workplace BSBLDR413 Lead effective workplace relationships

Units of competency BSBOPS404 Implement customer service strategies BSBTWK502 Manage team effectiveness SIRXCEG004 Create a customer-centric culture BSBCMM412 Lead difficult conversations If you require RPL Kits with comprehensive benchmarking

Units of competency AHCBUS514 Negotiate and monitor contracts BSBESB407 Manage finances for new business ventures AHCBUS511 Manage enterprise staff requirements AHCWHS502 Manage work health and safety processes If you require RPL Kits with comprehensive benchmarking

identify and rectify telecommunications network faults ICTTEN208 Use electrical skills when working with telecommunications networks ICTTEN202 Use hand and power tools ICTWOR308 Provide customer service to telecommunications customers If you require RPL Kits with comprehensive benchmarking

Core units BSBSUS201 Participate in environmentally sustainable work practices BSBWOR203 Work effectively with others SITHCCC001 Use food preparation equipment SITHCCC002 Prepare and present simple dishes SITHCCC005 Prepare dishes using basic methods of cookery SITHKOP001 Clean kitchen premises and equipment SITXCOM002 Show social and cultural sensitivity SITXFSA001 Use hygienic practices for food safety SITXFSA002 Participate in safe food handling practices SITXHRM001 Coach others in job skills SITXINV002 Maintain the quality of perishable items SITXWHS001 Participate in safe work practices Elective units SITHIND004 Work effectively in hospitality service Group A SITHCCC003 Prepare and present sandwiches Group B SITHCCC006 Prepare appetisers and salads Group B SITHCCC007 Prepare stocks

Class Activity Book-SIRXTAD002 Develop the retail frontline UEE Core Units AURVLA001 Identify andOur unit class activities books support your learners to understand the underpinning knowledge of the training package. This document assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification. The class activities book also collects detailed information that can be used to improve instruction and student learning while it's happening. This is a one off license fee and there are no limits on the