Self-Study Guide-SIRXCEG008 Manage disrespectful, aggressive or abusive customers New Unit fabrics and textiles used in

fabrics and textiles used in the TCF industry CUACOS303 Modify

policies and procedures in the construction industry MEM15001B Perform basic statistical quality control MEM16006A Organise and communicate information MEM16007A Work with others in a manufacturing

Units of competency CUADTM614 Teach high level tap dance techniques CUAWHS413 Incorporate anatomy principles into skill development CUADTM413 Apply safe dance teaching methods CUADTM519 Refine professional practice as a dance teacher * We can develop additional elective units that are not listed on request (Please contact us for further information)

configure and test network security Group D ICTPRG430 Apply introductory object-oriented language skills Group E ICTWEB431 Create and style simple markup language documents Group G ICTWEB432 Design website layouts Group G ICTWEB433 Confirm accessibility of websites Group G ICTWEB434 Transfer content to websites Group G ICTWEB443 Implement search engine optimisations Group G ICTWEB452 Create a markup language document Group G BSBWOR404 Develop work priorities ICTPRG434 Automate processes ICTSAD501 Model data objects ICTWEB430 Produce server-side script for dynamic web pages If you require RPL Kits with comprehensive benchmarking

operate and maintain indirect action powder-actuated power tools CPCCCM2002 Carry out hand excavation CPCCCM3001 Operate elevated work platforms up to 11 metres CPCCCM3005 Calculate costs of construction work CPCCOM1013 Plan and organise work If you require RPL Kits with comprehensive benchmarking

Self-Study Guide-SIRXCEG008 Manage disrespectful, aggressive or abusive customers New Unit fabrics and textiles used inOur self study guide supports your learners in understanding the underpinning knowledge of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. Please note: This is not a learner guide. The self study guide contains references and links for students to read additional information related to their units of competency or course and as additional support to the