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AURAMA005 Manage complex customer issues in an automotive workplace BSBPEF402 Develop personal work priorities
Core units PSPETH003 Promote the values and ethos of public service PSPGEN049 Undertake negotiations PSPLEG003 Promote compliance with legislation in the public sector PSPPCM008 Manage contract performance PSPPCM009 Finalise contracts PSPPCM010 Manage procurement risk PSPPCM011 Plan to manage a contract PSPPCM012 Plan for procurement outcomes PSPPCM013 Make procurement decisions Electives PSPGEN046 Undertake research and analysis PSPPCM014 Participate in budget and procurement review process PSPPCM015 Conduct and manage coordinated procurement PSPPCM016 Plan and implement strategic sourcing If you require RPL Kits with comprehensive benchmarking
procedures and programs Elective units BSBHRM529 Coordinate separation and termination processes Group A BSBWHS521 Ensure a safe workplace for a work area Group A BSBCMM511 Communicate with influence Group B BSBCRT511 Develop critical thinking in others Group B BSBPEF501 Manage personal and professional development Group B If you require RPL Kits with comprehensive benchmarking
Core units MEM13014A Apply principles of occupational health and safety in the work environment MEM14004A Plan to undertake a routine task MEM15024A Apply quality procedures MEM16006A Organise and communicate information MEM16007A Work with others in a manufacturing
maintain and modify customer premises communications cabling: ACMA Restricted Rule ICTTEN202 Use hand and power tools ICTCMP203 Perform restricted customer premises broadband cabling work: ACMA Restricted Rule If you require RPL Kits with comprehensive benchmarking
Self-Study Guide-AURLTQ012 Diagnose and repair light vehicle drive shafts New Unit AURAMA005 Manage complex customer issuesOur self study guide supports your learners in understanding the underpinning knowledge of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. Please note: This is not a learner guide. The self study guide contains references and links for students to read additional information related to their units of competency or course and as additional support to the
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