Self-Study Guide-HLTADM010 Facilitate a coordinated approach to client care UEG forming and shaping techniques MEM05011

forming and shaping techniques MEM05011 Assemble fabricated components MEM05012 Perform routine manual metal arc welding MEM05014 Monitor quality of production welding/fabrications MEM05015 Weld using manual metal arc welding process MEM05049 Perform routine gas tungsten arc welding If you require RPL Kits with comprehensive benchmarking

Units of competency BSBOPS404 Implement customer service strategies BSBTWK502 Manage team effectiveness SIRXCEG004 Create a customer-centric culture BSBCMM412 Lead difficult conversations If you require RPL Kits with comprehensive benchmarking

quotes and tenders AHCWRK515 Assess new industry developments If you require RPL Kits with comprehensive benchmarking

Core units AURACA101 Respond to customer needs and enquiries in an automotive workplace AURASA102 Follow safe working practices in an automotive workplace AURSCA102 Present automotive products and services for sale AURSCA106 Promote automotive products and services AURSLA001 Comply with legal requirements when selling automotive products and services Electives AURSCA105 Sell automotive products and services SIRRINV002 Control stock SIRXSLS002 Follow point-of-sale procedures AURACA103 Build customer relations in an automotive workplace AURAEA002 Follow environmental and sustainability best practice in an automotive workplace AURAFA001 Use numbers in an automotive workplace AURAFA002 Read and respond to automotive workplace information If you require RPL Kits with comprehensive benchmarking

Units of competency CHCPAS001 Plan for the provision of pastoral and spiritual care CHCPAS002 Provide pastoral and spiritual care CHCMHS001 Work with people with mental health issues CHCCCS016 Respond to client needs If you require RPL Kits with comprehensive benchmarking

Self-Study Guide-HLTADM010 Facilitate a coordinated approach to client care UEG forming and shaping techniques MEM05011Our self study guide supports your learners in understanding the underpinning knowledge of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. Please note: This is not a learner guide. The self study guide contains references and links for students to read additional information related to their units of competency or course and as additional support to the