SCORM Compliant Package-AHCBEK309 Trap and store pollen FWP Core units FNSINC301 Work effectively

Core units FNSINC301 Work effectively in the financial services industry Elective units BSBCMM301 Process customer complaints BSBINS307 Retrieve information from records BSBINS309 Maintain business records FNSACM311 Process and manage payments FNSACM312 Reconcile financial transactions FNSACM313 Process authorised payments FNSACM411 Authorise valid expense payments FNSCRD302 Monitor and control accounts receivable FNSCRD311 Process applications for credit FNSACC311 Process financial transactions and extract interim reports FNSACC313 Perform financial calculations If you require RPL Kits with comprehensive benchmarking

CPCCCM1014A Conduct workplace communication

fitness or recreation sessions SISXCAI004 Plan and conduct programs SISXCCS001 Provide quality service SISXEMR001 Respond to emergency situations Elective units BSBADM307 Organise schedules BSBADM311 Maintain business resources BSBCRT301 Develop and extend critical thinking skills BSBFIA303 Process accounts payable and receivable BSBINM301 Organise workplace information BSBWOR204 Use business technology If you require RPL Kits with comprehensive benchmarking

implement and monitor energy management MSS405087 Investigate energy management as a business issue * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency CHCMHS011 Assess and promote social

SCORM Compliant Package-AHCBEK309 Trap and store pollen FWP Core units FNSINC301 Work effectively* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.