Self-Study Guide-BSBPRC504 Manage a supply chain HLTINFCOV001 aggressive or abusive customer SIRCDIS002

aggressive or abusive customer SIRCDIS002 Deliver medicines to customers outside the pharmacy SIRCDIS003 Assist in dispensing prescriptions CHCDIV001 Work with diverse people * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units AURAEA002 Follow environmental and sustainability best practice in an automotive workplace AURASA102 Follow safe working practices in an automotive workplace AURATA001 Identify basic automotive faults using troubleshooting processes AURTTA009 Carry out mechanical pre-repair operations AURTTK001 Use and maintain measuring equipment in an automotive workplace AURTTK102 Use and maintain tools and equipment in an automotive workplace AURTTM011 Recondition engine cylinder heads Elective Units AURAFA103 Communicate effectively in an automotive workplace AURACA101 Respond to customer needs and enquiries in an automotive workplace AURTTA104 Carry out servicing operations AURTTE104 Inspect and service engines AURTTB101 Inspect and service braking systems AURTTD002 Inspect and service steering systems AURTTD004 Inspect and service suspension systems * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency MSMTMREF301 Use and maintain reference standards MSMTMVER301 Verify simple measures * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units AHCBUS518 Prepare and monitor budgets and financial reports AHCCCF507 Facilitate the development of group goals and projects AHCCCF509 Support group and community change management processes AHCWHS503 Manage workplace health and safety processes Electives AHCWRK506 Collect and manage data AHCWRK513 Write and present reports AHCBUS410 Report on a project AHCBUS511 Manage enterprise staff requirements AHCBUS513 Market products and services AHCBUS514 Negotiate and monitor contracts * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency ICTSUS502 Install and test virtual infrastructure BSBSUS501 Develop workplace policy and procedures for sustainability ICTSUS404 Install thin client applications for power over ethernet If you require RPL Kits with comprehensive benchmarking

Self-Study Guide-BSBPRC504 Manage a supply chain HLTINFCOV001 aggressive or abusive customer SIRCDIS002Our self study guide supports your learners in understanding the underpinning knowledge of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. Please note: This is not a learner guide. The self study guide contains references and links for students to read additional information related to their units of competency or course and as additional support to the