Learner Guide-HLTOHC010 Use basic oral health screening tools HLTINFCOV001 Core units TLID0020 Shift materials

Core units TLID0020 Shift materials safely using manual handling methods TLIF0009 Ensure the safety of transport activities (Chain of Responsibility) Elective units BSBFIN302 Maintain financial records BSBINS302 Organise workplace information BSBINS308 Control records BSBOPS304 Deliver and monitor a service to customers BSBOPS305 Process customer complaints BSBPEF301 Organise personal work priorities BSBPUR301 Purchase goods and services RIIHAN301E Operate elevating work platform TLIA0004 Complete receival and despatch documentation TLIA0008 Coordinate stocktakes TLIG0002 Lead a work team TLIE2007 Use communications systems If you require RPL Kits with comprehensive benchmarking

Units of competency SIRRMER001 Produce visual merchandise displays SIRRMER003 Coordinate visual merchandising activities SIRXOSM002 Maintain ethical and professional standards when using social media and online platforms SIRXMKT001 Support marketing and promotional activities SIRXOSM003 Use social media and online tools If you require RPL Kits with comprehensive benchmarking

BSBSMB406 Manage small business finances

identify and rectify telecommunications network faults ICTTEN208 Use electrical skills when working with telecommunications networks ICTTEN202 Use hand and power tools ICTWOR308 Provide customer service to telecommunications customers * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units CHCCOM001 Provide first point of contact CHCCOM005 Communicate and work in health or community services CHCDIV001 Work with diverse people HLTWHS001 Participate in workplace health and safety BSBWOR202 Organise and complete daily work activities Elective units CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety HLTAID010 Provide basic emergency life support HLTINF006 Apply basic principles and practices of infection prevention and control CHCCDE019 Work within a community development framework If you require RPL Kits with comprehensive benchmarking

Learner Guide-HLTOHC010 Use basic oral health screening tools HLTINFCOV001 Core units TLID0020 Shift materialsOur learner guides contain everything you need to begin training your learners. The learner guides have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce