Vocational Placement Kit-CUAWRT404 Perform writing and editing tasks AHC aggressive or abusive customers SIRXCEG009

aggressive or abusive customers SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour

Core units RIIBEF201E Plan and organise work RIICCM201E Carry out measurements and calculations RIICCM202E Identify

Units of competency AURTTJ011 Balance wheels and tyres AURTTD004 Inspect and service suspension systems AURTTD002 Inspect and service steering systems AURLTD006 Carry out light vehicle wheel alignment operations * We can develop additional elective units that are not listed on request (Please contact us for further information)

An assessment tool is comprised of a number of components which ensure assessment is conducted in a manner that is fair

Core units BSBPMG530 Manage project scope BSBPMG531 Manage project time BSBPMG532 Manage project quality BSBPMG533 Manage project cost BSBPMG534 Manage project human resources BSBPMG535 Manage project information and communication BSBPMG536 Manage project risk BSBPMG540 Manage project integration Elective units BSBCRT511 Develop critical thinking in others BSBLDR522 Manage people performance BSBPMG538 Manage project stakeholder engagement BSBPMG539 Manage project governance * We can develop additional elective units that are not listed on request (Please contact us for further information)

Vocational Placement Kit-CUAWRT404 Perform writing and editing tasks AHC aggressive or abusive customers SIRXCEG009A work placement kit to assist RTOs in assessing the practical skills and components in a simulated environment or actual workplace.