SCORM Compliant Package-VU21484 Read and write simple texts for employment Qualification Core units BSBINS301 Develop and

Core units BSBINS301 Develop and use information literacy skills BSBOPS304 Deliver and monitor a service to customers BSBTEC201 Use business software applications BSBWHS311 Assist with maintaining workplace safety BSBXTW301 Work in a team CUAIND202 Develop and apply knowledge of information and cultural services organisations Elective units BSBINS203 Assist with circulation services BSBINS306 Provide multimedia support BSBINS307 Retrieve information from records BSBOPS305 Process customer complaints BSBOPS306 Record stakeholder interactions BSBXCM301 Engage in workplace communication If you require RPL Kits with comprehensive benchmarking

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Units of competency BSBXCS301 Protect own personal online profile from cyber security threats BSBXCS402 Promote workplace cyber security awareness and best practices BSBXCS303 Securely manage personally identifiable information and workplace information BSBXCS302 Identify and report online security threats If you require RPL Kits with comprehensive benchmarking

Core units CUAPPR603 Engage in the business of creative practice CUAPPR505 Establish and maintain safe creative practice CUAPPR605 Evolve ideas for professional creative work Elective Units BSBADV602 Develop an advertising campaign BSBADV604 Execute an advertising campaign BSBCRT501 Originate and develop concepts BSBFIM601 Manage finances BSBINN502 Build and sustain an innovative work environment BSBINN601 Lead and manage organisational change BSBINN801 Lead innovative thinking and practice BSBMGT502 Manage people performance BSBMGT605 Provide leadership across the organisation BSBMGT608 Manage innovation and continuous improvement BSBMGT616 Develop and implement strategic plans BSBMGT617 Develop and implement a business plan BSBMKG609 Develop a marketing plan If you require RPL Kits with comprehensive benchmarking

Units of competency BSBOPS406 Participate in organisational governance If you require RPL Kits with comprehensive benchmarking

SCORM Compliant Package-VU21484 Read and write simple texts for employment Qualification Core units BSBINS301 Develop and* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.