Unit Knowledge Guide-PMAOPS205 Operate heat exchangers FNS identify and rectify telecommunications network

identify and rectify telecommunications network faults ICTTEN208 Use electrical skills when working with telecommunications networks ICTTEN202 Use hand and power tools ICTWOR308 Provide customer service to telecommunications customers If you require RPL Kits with comprehensive benchmarking

configure and test network security Group D ICTPRG430 Apply introductory object-oriented language skills Group E ICTPRG434 Automate processes ICTWEB431 Create and style simple markup language documents Group G ICTWEB430 Produce server-side script for dynamic web pages Additional Electives ICTWEB443 Implement search engine optimisations Group G ICTWEB433 Confirm accessibility of websites Group G ICTWEB452 Create a markup language document Group G BSBWOR404 Develop work priorities ICTSAD501 Model data objects If you require RPL Kits with comprehensive benchmarking

Core units BSBITU307 Develop keyboarding speed and accuracy BSBWHS201 Contribute to health and safety of self and others Elective units BSBITU312 Create electronic presentations Group A BSBITU313 Design and produce digital text documents Group A BSBITU314 Design and produce spreadsheets Group A BSBITU306 Design and produce business documents Group A BSBITU309 Produce desktop published documents Group A BSBWRT301 Write simple documents Group A BSBFIA302 Process payroll Group A BSBCMM301 Process customer complaints Group B BSBCUS301 Deliver and monitor a service to customers Group B BSBSUS201 Participate in environmentally sustainable work practices Group B BSBINM301 Organise workplace information Group B Addtitonal electives BSBDIV301 Work effectively with diversity BSBADM311 Maintain business resources BSBFIA301 Maintain financial records If you require RPL Kits with comprehensive benchmarking

insurance and legal requirements BSBSMB421 Manage small business finances AHCBUS515 Prepare estimates

Core units HLTWHS001 Participate in workplace health and safety SISOFLD001 Assist in conducting recreation sessions SISOFLD002 Minimise environmental impact SISXIND002 Maintain sport

Unit Knowledge Guide-PMAOPS205 Operate heat exchangers FNS identify and rectify telecommunications networkOur unit knowledge guide supports your learners in understanding the knowledge evidence concepts of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. The unit knowledge guide is a tool that can be used to help a student extend their learning. It can be effective when students begin to prepare for a summative assessment. Please note: This is not a learner