Self-Study Guide-CHCCSM002 Implement case management practice ELICOS Resources Core units FNSPIM313 Work within

Core units FNSPIM313 Work within the personal injury management sector FNSPIM419 Maintain relationships with personal injury clients Elective units FNSISV408 Manage handling and settlement of routine insurance claims for retail clients FNSPIM415 Manage personal injury case loads FNSPIM434 Manage personal injury claims FNSPIM505 Use medical knowledge in the management of personal injury claims BSBINS401 Analyse and present research information BSBLDR301 Support effective workplace relationships BSBLDR411 Demonstrate leadership in the workplace BSBLDR413 Lead effective workplace relationships BSBOPS304 Deliver and monitor a service to customers BSBPMG430 Undertake project work * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units AVIE0006 Maintain aircraft radio communications AVIF0027 Implement aviation fatigue risk management processes AVIF0029 Implement threat and error management strategies AVIF0033 Manage aircraft passengers and cargo AVILIC0004 Licence to operate a commercial helicopter AVIO0017 Manage disruptive behaviour and unlawful interference with aviation AVIY0034 Operate in controlled airspace AVIY0035 Operate in Class G airspace AVIY0036 Operate at non-towered aerodromes AVIY0037 Operate at a controlled aerodrome AVIY0084 Conduct helicopter pre-solo exercises AVIY0085 Control helicopter during advanced manoeuvres AVIY0086 Manage abnormal situations and emergencies - helicopter AVIY0088 Operate helicopter on solo navigation flights AVIY0089 Operate helicopter solo in the circuit area Electives AVIF0023 Apply aircraft safety procedures * We can develop additional elective units that are not listed on request (Please contact us for further information)

fillers and bleach MSFFF3001 Match and make up colours MSFFF3003 Apply plural component coatings MSFFF3004 Apply soft rubber techniques MSFFF3002 Set up

ethics and privacy policies in ICT environments ICTSAS527 Manage client problems Elective units ICTCLD505 Implement cloud infrastructure with code ICTCLD506 Implement virtual network in cloud environments ICTCLD507 Build and deploy resources on cloud platforms ICTCLD508 Manage infrastructure in cloud environments ICTNWK536 Plan

machinery and equipment AHCPCM404 Recommend plants and cultural practices AHCNSY403 Plan a growing-on program AHCWRK404 Implement quality assurance procedures If you require RPL Kits with comprehensive benchmarking

Self-Study Guide-CHCCSM002 Implement case management practice ELICOS Resources Core units FNSPIM313 Work withinOur self study guide supports your learners in understanding the underpinning knowledge of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. Please note: This is not a learner guide. The self study guide contains references and links for students to read additional information related to their units of competency or course and as additional support to the