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Core units BSBCUE203 Conduct customer engagement BSBCUE205 Prepare for work in a customer engagement environment BSBCMM201 Communicate in the workplace Elective units BSBCMM301 Process customer complaints BSBCUS201 Deliver a service to customers BSBITU111 Operate a personal digital device BSBWHS201 Contribute to health and safety of self and others BSBWOR203 Work effectively with others ICTICT103 Use
RTO Student Handbook 2020-VET Student Loans
teaching plans and lesson plans
Educational and Compliance Benefits
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Vocational Placement Kit-BSB42618 Certificate IV in New Small Business Advanced Diploma Core units BSBCUE203 Conduct customerA work placement kit to assist RTOs in assessing the practical skills and components in a simulated environment or actual workplace.
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