ERF Checklist-HLTOTH003 Remove casts Diploma Core units SIRRSTR001 Undertake strategic

Core units SIRRSTR001 Undertake strategic planning in retail SIRXCHA002 Lead the change process SIRXMGT003 Provide leadership to others SIRRRTF003 Drive retail profitability Elective units BSBLDR513 Communicate with influence SIRXCEG007 Develop online customer service standards SIRXCEG008 Manage disrespectful

Units of competency FNSTPB507 Apply legal principles in commercial law when providing tax (financial) advice services FNSTPB506 Apply taxation requirements when providing tax (financial) advice services * We can develop additional elective units that are not listed on request (Please contact us for further information)

configure and secure a small office or home office network ICTNWK422 Install and manage servers ICTNWK424 Install and operate small enterprise branch networks If you require RPL Kits with comprehensive benchmarking

Units of competency ICTCLD501 Develop cloud disaster recovery plans ICTCLD503 Implement web-scale cloud infrastructure ICTCLD504 Improve cloud-based infrastructure ICTCLD502 Design and implement highly-available cloud infrastructure * We can develop additional elective units that are not listed on request (Please contact us for further information)

ethics and privacy policies in ICT environments ICTSAS527 Manage client problems Elective units ICTNWK615 Design and configure desktop virtualisation ICTSAS512 Review and manage delivery of maintenance services ICTSAS518 Install and upgrade operating systems ICTSAS524 Develop

ERF Checklist-HLTOTH003 Remove casts Diploma Core units SIRRSTR001 Undertake strategicPlease contact us for more information!