Learning and Assessment Kit-BSB60619 Advanced Diploma of Work Health and Safety PowerPoint aggressive or abusive customers *

aggressive or abusive customers * We can develop additional elective units that are not listed on request (Please contact us for further information)

replace and assemble engineering components MEM27006 Diagnose and rectify batteries

LLND Applicant Assessment - Qualification-specific ACSF-based assessment tasks

we have conducted:

emotional and physical wellbeing HLTWHS001 Participate in workplace health and safety Elective units CHCCCS019 Recognise and respond to crisis situations CHCADV001 Facilitate the interests and rights of clients CHCCCS017 Provide loss and grief support CHCCCS020 Respond effectively to behaviours of concern

Learning and Assessment Kit-BSB60619 Advanced Diploma of Work Health and Safety PowerPoint aggressive or abusive customers *Our learner and assessment resources contain everything you need to begin training and assessing your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our learner and assessment resources have been aligned to