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aggressive or abusive customers SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour
present and debate ideas BSBFIM501 Manage budgets and financial plans BSBHRM405 Support the recruitment
service and maintain air conditioning systems UEERA0052 Install
Units of competency FWPHAR2206 Operate a mobile chipper/mulcher FWPCOT2237 Maintain chainsaws FWPCOT2239 Trim and cut felled trees RIIWHS205E Control traffic with stop-slow bat HLTAID003 Provide first aid If you require RPL Kits with comprehensive benchmarking
Units of competency AURHTX103 Diagnose and repair heavy vehicle automatic transmissions AURETR144 Diagnose and repair integrated engine and transmission management systems AURTTX009 Overhaul automatic transmissions If you require RPL Kits with comprehensive benchmarking
Vocational Placement Kit-BSBITU402 Develop and use complex spreadsheets Certificate III aggressive or abusive customers SIRXCEG009A work placement kit to assist RTOs in assessing the practical skills and components in a simulated environment or actual workplace.
