SCORM Compliant Package-ICTOPN402 Use advanced optical test equipment Certificate I Core units BSBCUE203 Conduct customer

Core units BSBCUE203 Conduct customer engagement BSBCUE205 Prepare for work in a customer engagement environment BSBCMM201 Communicate in the workplace Elective units BSBCMM301 Process customer complaints BSBCUS201 Deliver a service to customers BSBITU111 Operate a personal digital device BSBWHS201 Contribute to health and safety of self and others BSBWOR203 Work effectively with others ICTICT103 Use

Core units CPCCOM1012 Work effectively and sustainably in the Construction Industry CPCCOM1013 Plan and organise work CPCCOM1015 Carry out measurements and calculations CPCCVE1011 Undertake a basic construction project CPCCWHS2001 Apply WHS requirements

monitor and evaluate nursing care plans HLTENN005 Contribute to nursing care of a person with complex needs HLTENN006 Apply principles of wound management in the clinical environment HLTENN007 Administer and monitor medicines and intravenous therapy HLTENN008 Apply legal and ethical parameters to nursing practice HLTENN009 Implement and monitor care for a person with mental health conditions HLTENN011 Implement and monitor care for a person with acute health problems HLTENN012 Implement and monitor care for a person with chronic health problems HLTENN013 Implement and monitor care of the older person HLTENN015 Apply nursing practice in the primary health care setting HLTINF001 Comply with infection prevention and control policies and procedures HLTWHS002 Follow safe work practices for direct client care Elective units CHCCOM005 Communicate and work in the health or community services HLTAID003 Provide first aid HLTWHS003 Maintain work health and safety BSBLDR403 Lead team effectiveness HLTHPS006 Assist clients with medication HLTHPS007 Administer and monitor medications If you require RPL Kits with comprehensive benchmarking

Units of competency SITTIND001 Source and use information on the tourism and travel industry SITXCCS006 Provide service to customers SITXCCS002 Provide visitor information SITTTSL001 Operate online information systems SITTTSL004 Provide advice on Australian destinations SITTTSL002 Access and interpret product information * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency AHCIRG338 Troubleshoot irrigation systems AHCIRG347 Maintain pressurised irrigation systems AHCIRG337 Measure irrigation delivery system performance AHCWRK405 Implement and monitor environmentally sustainable work practices AHCIRG339 Monitor soils under irrigation AHCIRG346 Operate pressurised irrigation systems If you require RPL Kits with comprehensive benchmarking

SCORM Compliant Package-ICTOPN402 Use advanced optical test equipment Certificate I Core units BSBCUE203 Conduct customer* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.