Core units SIRXCEG001 Engage the customer SIRXCEG002 Assist with customer difficulties SIRXCEG003 Build customer relationships and loyalty SIRXCOM002 Work effectively in a team SIRXIND001 Work effectively in a service environment SIRXRSK001 Identify and respond to security risks SIRXSLS001 Sell to the retail customer SIRXWHS002 Contribute to workplace health and safety Elective units CHCDIV001 Work with diverse people SIRXCOM003 Promote team cohesion SIRXCEG008 Manage disrespectful
Units of competency CHCAGE001 Facilitate the empowerment of older people CHCCCS011 Meet personal support needs CHCAGE005 Provide support to people living with dementia * We can develop additional elective units that are not listed on request (Please contact us for further information)
Units of competency MSMOPS212 Use organisation computers or data systems TAEDEL301 Provide work skill instruction MSMWHS300 Facilitate the implementation of WHS for a work group MSS403011 Facilitate implementation of competitive systems and practices If you require RPL Kits with comprehensive benchmarking
spirits and liqueurs SITHFAB002 Provide responsible service of alcohol If you require RPL Kits with comprehensive benchmarking
fill and seal process FBPBPG4001 Manage bottling and packaging processes FBPBPG4002 Manage filling and packaging of fermented beverages FBPOPR3004 Set up a production or packaging line for operation FBPBEV3001 Operate and monitor a wort production process * We can develop additional elective units that are not listed on request (Please contact us for further information)
Assessment Kit-ACMGEN304 Promote positive wellbeing in self and others in animal care workplaces NUR Core units SIRXCEG001 Engage theOur assessment resources contain everything you need to begin assessing your learners. Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our assessment resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of