SCORM Compliant Package-ICTSAS433 Update ICT client support procedures and assist with policy development Learner Guide Units of competency ICTRFN407 Conduct

Units of competency ICTRFN407 Conduct radio frequency measurements ICTEDU301 Train customers in new technology ICTDRE302 Locate and rectify digital reception equipment faults ICTTEN425 Design

CHCCCS019 Recognise and respond to crisis situations

Each LLND Kit is licensed for one RTO only

Units of competency SITXFIN004 Prepare and monitor budgets SITXHRM003 Lead and manage people SITXMGT002 Establish and conduct business relationships SITXWHS003 Implement and monitor work health and safety practices SITXFIN003 Manage finances within a budget SITXCCS008 Develop and manage quality customer service practices SITXMGT001 Monitor work operations SITXCOM005 Manage conflict BSBWRT401 Write complex documents * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency RIICCM206D Support plant operations RIICRC323E Insert tie bars in fresh concrete * We can develop additional elective units that are not listed on request (Please contact us for further information)

SCORM Compliant Package-ICTSAS433 Update ICT client support procedures and assist with policy development Learner Guide Units of competency ICTRFN407 Conduct* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.