SCORM Compliant Package-VU23847 Work with number and algebra in specialised situations Certificate II Core units MSMENV272 Participate in

Core units MSMENV272 Participate in environmentally sustainable work practices MSMSUP102 Communicate in the workplace MSMWHS200 Work safely Elective units AUMANA001 Prepare and document quotations AURACA001 Respond to customer needs and enquiries in an automotive workplace AURACA002 Establish customer requirements of a complex nature AURACA003 Build customer relations in an automotive workplace AURAMA004 Maintain business image in an automotive workplace AURAMA005 Manage complex customer issues in an automotive workplace AURSCA002 Present automotive products and services for sale AURSCA003 Apply sales procedures in an automotive workplace AURSCA004 Carry out cash and non-cash payment operations AURSCA005 Sell automotive products and services AURSCA006 Promote automotive products and services AURSAA001 Process customer complaints in an automotive workplace BSBCUS501 Manage quality customer service AURSCA001 Select and supply automotive parts and products AURSLA001 Comply with legal requirements when selling automotive products and services AURSBA002 Identify and match uncommon automotive parts AURTTA017 Carry out vehicle safety inspections HLTAID003 Provide first aid MSMOPS212 Use organisation computers or data systems * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units AHCWHS503 Manage workplace health and safety processes AHCWRK520 Develop workplace policy and procedures for environment and sustainability Electives AHCAGB518 Develop climate risk management strategies AHCBUS511 Manage enterprise staff requirements AHCBUS513 Market products and services AHCBUS514 Negotiate and monitor contracts AHCBUS516 Develop and review a business plan AHCBUS517 Monitor and review business performance AHCSOL505 Monitor and manage soils for production AHCBUS408 Operate within a budget framework If you require RPL Kits with comprehensive benchmarking

select and fit hearing devices HLTAUD013 Assist client with management of hearing devices HLTWHS003 Maintain work health and safety BSBWHS332X Apply infection prevention and control procedures to own work activities CHCCOM006 Establish and manage client relationships CHCDIV001 Work with diverse people CHCEDU008 Share health information CHCLEG001 Work legally and ethically Elective Units HLTADM008 Administer and coordinate Telehealth services HLTAUD010 Assess and respond to occupational noise risk HLTAID011 Provide First Aid BSBINS302 Organise workplace information BSBOPS304 Deliver and monitor a service to customers * We can develop additional elective units that are not listed on request (Please contact us for further information)

implementing and maintaining an organisation's WHS management system BSBWHS519 Lead the development and use of WHS risk management tools BSBWHS522 Manage WHS consultation and participation processes Elective units BSBWHS512 Contribute to managing work-related psychological health and safety Group A BSBWHS514 Manage WHS compliance of contractors Group A BSBWHS517 Contribute to managing a WHS information system Group A BSBCMM511 Communicate with influence Group B BSBSTR502 Facilitate continuous improvement Group B * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units MSMENV272 Participate in environmentally sustainable work practices MSMWHS200 Work safely MSMSUP100 Apply workplace context to own job MSMSUP101 Clean workplace or equipment MSMSUP102 Communicate in the workplace Elective Units MSMOPS101 Make measurements MSMOPS200 Operate equipment MSMOPS212 Use organisation computers or data systems MSMSUP106 Work in a team MSMSUP200 Achieve work outcomes MSMSUP210 Process and record information MSMSUP240 Undertake minor maintenance CPCCCM2007 Use explosive power tools CPCCCM2012 Work safely at heights CPCCLDG3001 Licence to perform dogging CPCCON2021 Handle concreting materials and components CPCCSF2003 Cut and bend materials using oxy-LPG equipment CPCCSF2004 Place and fix reinforcement materials * We can develop additional elective units that are not listed on request (Please contact us for further information)

SCORM Compliant Package-VU23847 Work with number and algebra in specialised situations Certificate II Core units MSMENV272 Participate in* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.