SCORM Compliant Package-ICTSAS446 Fault find and troubleshoot ICT equipment, hardware and software problems AHC quotes and tenders AHCBUS516 Develop

quotes and tenders AHCBUS516 Develop and review a business plan If you require RPL Kits with comprehensive benchmarking

Core units BSBCRT501 Originate and develop concepts BSBWHS501 Ensure a safe workplace IICTGAM504 Manage interactive media production ICTICT418 Contribute to copyright

Core units RIIBEF201E Plan and organise work RIICCM201E Carry out measurements and calculations RIICCM203E Read and interpret plans and job specifications RIICOM201E Communicate in the workplace RIIRIS301E Apply risk management processes RIISAM203E Use hand and power tools RIISAM204E Operate small plant and equipment RIIWHS201E Work safely and follow WHS policies and procedures Elective units RIICPL301E Install water mains pipelines RIICPL302E Install stormwater systems RIIMPO320F Conduct civil construction excavator operations CPCCSF2004 Place and fix reinforcement materials RIICCM202E Identify

Units of competency SIRXCEG002 Assist with customer difficulties BSBOPS304 Deliver and monitor a service to customers BSBOPS305 Process customer complaints SIRXPDK001 Advise on products and services * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units CPPSEC2101 Apply effective communication skills to maintain security CPPSEC2102 Apply legal and procedural requirements to work effectively within a security team CPPSEC2103 Apply WHS

SCORM Compliant Package-ICTSAS446 Fault find and troubleshoot ICT equipment, hardware and software problems AHC quotes and tenders AHCBUS516 Develop* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.