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Core units BSBCUE203 Conduct customer engagement BSBCUE205 Prepare for work in a customer engagement environment BSBCMM201 Communicate in the workplace Elective units BSBCMM301 Process customer complaints BSBCUS201 Deliver a service to customers BSBITU111 Operate a personal digital device BSBWHS201 Contribute to health and safety of self and others BSBWOR203 Work effectively with others ICTICT103 Use
cables and plugs to electrical equipment for connection to 1000 V a
test and rectify electrical circuits and equipment MEM18104 Dismantle
switchgear and associated accessories UEEEL0014 Isolate
animal and soil material AHCDRG202 Maintain drainage systems AHCINF203 Maintain properties and structures If you require RPL Kits with comprehensive benchmarking
Class Activity Book-SISXPLD002 Deliver recreation sessions MEM Core units BSBCUE203 Conduct customerOur unit class activities books support your learners to understand the underpinning knowledge of the training package. This document assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification. The class activities book also collects detailed information that can be used to improve instruction and student learning while it's happening. This is a one off license fee and there are no limits on the
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