Learner Guide-ICTWOR306 Resolve technical enquiries using multiple information systems MSM Units of competency CHCEDU005 Work

Units of competency CHCEDU005 Work with clients to identify financial literacy education needs CHCEDU006 Improve clients' fundamental financial literacy skills CHCEDU007 Provide group education on consumer credit and debt * We can develop additional elective units that are not listed on request (Please contact us for further information)

present and debate ideas BSBMKG433 Undertake marketing activities BSBMKG435 Analyse consumer behaviour BSBMKG439 Develop and apply knowledge of communications industry BSBWRT411 Write complex documents Elective units BSBMKG432 Research international markets Group A BSBMKG434 Promote products and services Group A BSBMKG437 Create and optimise digital media Group A BSBOPS404 Implement customer service strategies Group B BSBTEC303 Create electronic presentations Group B BSBTWK503 Manage meetings Group B If you require RPL Kits with comprehensive benchmarking

Core units AVIF0023 Apply aircraft safety procedures AVIF0034 Apply aviation work health and safety procedures AVIF0036 Implement regulations and policies during aviation safety and service operations AVIF0020 Manage human factors and situation awareness in an aviation operational environment AVIG0003 Work effectively in the aviation industry AVIJ0001 Contribute to the achievement of on-time performance standards AVIZ0004 Maintain security awareness and vigilance in an aviation workplace TLIE0002 Process workplace documentation TLIF3091 Apply awareness of dangerous goods and hazardous materials requirements TLIJ3002 Apply quality systems TLIO0001 Undertake emergency response action to a security threat Electives BSBLDR301 Support effective workplace relationships BSBOPS301 Maintain business resources BSBOPS304 Deliver and monitor a service to customers BSBOPS402 Coordinate business operational plans BSBXTW301 Work in a team HLTAID011 Provide First Aid AVIE0003 Operate aeronautical radio AVIE0004 Conduct radio procedures in an aviation operational environment AVIO0017 Manage disruptive behaviour and unlawful interference with aviation If you require RPL Kits with comprehensive benchmarking

Core Units AUMAMA002 Work effectively in teams AUMASA011 Apply safe work practices in the automotive manufacturing environment AUMATK002 Prepare and operate tools

Units of competency HLTFSE005 Apply and monitor food safety requirements HLTFSE007 Oversee the day-to-day implementation of food safety in the workplace HLTFSE001 Follow basic food safety practices * We can develop additional elective units that are not listed on request (Please contact us for further information)

Learner Guide-ICTWOR306 Resolve technical enquiries using multiple information systems MSM Units of competency CHCEDU005 WorkOur learner guides contain everything you need to begin training your learners. The learner guides have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce