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Detailed assessor guides
Core units BSBCUE203 Conduct customer engagement BSBCUE205 Prepare for work in a customer engagement environment BSBCMM201 Communicate in the workplace Elective units BSBCMM301 Process customer complaints BSBCUS201 Deliver a service to customers BSBITU111 Operate a personal digital device BSBWHS201 Contribute to health and safety of self and others BSBWOR203 Work effectively with others ICTICT103 Use
Core units FNSINC311 Work together in the financial services industry Elective Units BSBOPS304 Deliver and monitor a service to customers BSBOPS305 Process customer complaints BSBPEF301 Organise personal work priorities BSBTWK301 Use inclusive work practices BSBXCM301 Engage in workplace communication FNSACM312 Reconcile financial transactions FNSASIC311 Establish client relationship and analyse needs BSBAUD412 Work within compliance frameworks BSBDAT201 Collect and record data BSBFIN302 Maintain financial records BSBINS302 Organise workplace information If you require RPL Kits with comprehensive benchmarking
knives and guides If you require RPL Kits with comprehensive benchmarking
Units of competency CUADTM311 Assist with dance teaching CUAWHS405 Provide a safe performing arts environment for children CUAWHS111 Follow safe dance practices CUADTM412 Promote the physical and emotional wellbeing of children in performing arts * We can develop additional elective units that are not listed on request (Please contact us for further information)
ERF Checklist-ICTNWK615 Design and configure desktop virtualisation Diploma Detailed assessor guidesPlease contact us for more information!
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