Self-Study Guide-SIRXCEG006 Provide online customer service AVI Core units BSBSUS401 Implement and

Core units BSBSUS401 Implement and monitor environmentally sustainable work practices FBPRBK3016 Control and order bakery stock FBPRBK4004 Develop baked products FBPRBK4006 Coordinate baking operations FDFFS4001A Supervise and maintain a food safety plan FDFOHS4002A Maintain OHS processes SITXHRM001 Coach others in job skills Elective units FBPRBK3005 Produce basic bread products FBPRBK3011 Produce frozen dough products FBPRBK4007 Assess and evaluate bread products BSBSMB405 Monitor and manage small business operations BSBSMB407 Manage a small team SITHPAT005 Produce petit fours SITHPAT006 Produce desserts * We can develop additional elective units that are not listed on request (Please contact us for further information)

prepare and dispatch pathology specimens MSMENV272 Participate in environmentally sustainable work practices If you require RPL Kits with comprehensive benchmarking

Core Units CHCCOM002 Use communication to build relationships CHCDIV003 Manage and promote diversity CHCLEG001 Work legally and ethically CHCVOL003 Recruit

HLTMSG015 Adapt massage treatments to meet specific needs

fillers and bleach MSFFF2016 Apply surface coatings by hand MSFFL2031 Remove existing floor coverings MSFSF2016 Operate a steam press * We can develop additional elective units that are not listed on request (Please contact us for further information)

Self-Study Guide-SIRXCEG006 Provide online customer service AVI Core units BSBSUS401 Implement andOur self study guide supports your learners in understanding the underpinning knowledge of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. Please note: This is not a learner guide. The self study guide contains references and links for students to read additional information related to their units of competency or course and as additional support to the