RPL Kit-HLTMSG002 Assess client massage needs PMA aggressive or abusive customers SIRXCEG009

aggressive or abusive customers SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour If you require RPL Kits with comprehensive benchmarking

assess and control safety risks SITXCCS006 Provide service to customers SITXWHS001 Participate in safe work practices SIFCBGM002 Maintain property and structures SIFCBGM001 Provide general grounds care * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency AHCCFP301 Identify the effects of climate change as a factor in land management AHCWRK209 Participate in environmentally sustainable work practices AHCWRK205 Participate in workplace communications AHCWRK204 Work effectively in the industry If you require RPL Kits with comprehensive benchmarking

controls and instruments AURRTC001 Diagnose and repair marine exhaust and cooling systems AURRTE002 Inspect and service marine outboard engines AURRTX003 Diagnose and repair marine outboard and stern drive transmissions AURRTX004 Diagnose and repair marine inboard transmissions If you require RPL Kits with comprehensive benchmarking

Units of competency BSBCOM501 Identify and interpret compliance requirements BSBRSK501 Manage risk FNSORG512 Develop

RPL Kit-HLTMSG002 Assess client massage needs PMA aggressive or abusive customers SIRXCEG009Our RPL Kits are developed to assist in making valid assessment decisions whilst remaining compliant with training standards. The RPL Kits are written for each qualification and include carefully designed documentation and simple instructions for evidence submission. The kit is designed to cover all units requirements with a range of appropriate assessment methods. Our RPL Kit includes six steps: Stage 1: An RPL Application Form and Information