Session Plan-FNSINC412 Apply and maintain knowledge of financial products and services Compliance Resources emotional and physical wellbeing HLTWHS001

emotional and physical wellbeing HLTWHS001 Participate in workplace health and safety Elective units CHCCCS019 Recognise and respond to crisis situations CHCADV001 Facilitate the interests and rights of clients CHCCCS017 Provide loss and grief support CHCCCS020 Respond effectively to behaviours of concern If you require RPL Kits with comprehensive benchmarking

Units of competency BSBOPS404 Implement customer service strategies BSBTWK502 Manage team effectiveness SIRXCEG004 Create a customer-centric culture BSBCMM412 Lead difficult conversations * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency FBPOPR2070 Apply quality systems and procedures FBPOPR3008 Load and unload tankers FBPOPR2066 Apply sampling procedures FBPOPR3009 Participate in sensory analyses If you require RPL Kits with comprehensive benchmarking

Core units BSBSMB404 Undertake small business planning BSBSMB415 Refine and strengthen a small business BSBSMB421 Manage small business finances BSBSMB423 Create a digital technology plan for small business Elective units BSBCUS401 Coordinate implementation of customer service strategies BSBCUS402 Address customer needs BSBLDR401 Communicate effectively as a workplace leader BSBRES411 Analyse and present research information BSBINN301 Promote innovation in a team environment BSBLDR402 Lead effective workplace relationships If you require RPL Kits with comprehensive benchmarking

Units of competency ICTWEB435 Maintain website performance ICTWEB438 Conduct operational acceptance tests of websites ICTWEB437 Create website testing procedures ICTWEB436 Monitor traffic and compile website traffic reports ICTNWK428 Create scripts for networking ICTWEB439 Confirm basic website security * We can develop additional elective units that are not listed on request (Please contact us for further information)

Session Plan-FNSINC412 Apply and maintain knowledge of financial products and services Compliance Resources emotional and physical wellbeing HLTWHS001Our session plan support trainers to deliver effective, engaging and compliant classroom delivery of the qualification. This is a one off license fee and there are no limits on the amount of times you can use this session plan within your RTO, no annual or ongoing fees, and no limit on student numbers. We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce these