Session Plan-BSBADM311 Maintain business resources Forms Core units BSBCUE203 Conduct customer

Core units BSBCUE203 Conduct customer engagement BSBCUE205 Prepare for work in a customer engagement environment BSBCMM201 Communicate in the workplace Elective units BSBCMM301 Process customer complaints BSBCUS201 Deliver a service to customers BSBITU111 Operate a personal digital device BSBWHS201 Contribute to health and safety of self and others BSBWOR203 Work effectively with others ICTICT103 Use

emotional and physical wellbeing HLTWHS001 Participate in workplace health and safety Elective units CHCCCS019 Recognise and respond to crisis situations CHCADV001 Facilitate the interests and rights of clients CHCCCS017 Provide loss and grief support CHCCCS020 Respond effectively to behaviours of concern If you require RPL Kits with comprehensive benchmarking

present and debate ideas BSBWHS304 Participate effectively in WHS communication and consultation processes CUADIG401 Author interactive media ICTICT404 Use online learning tools ICTICT418 Contribute to copyright

implementation and monitoring of leisure and health programs CHCLAH008 Provide leisure education CHCLAH009 Apply concepts of human psychology to facilitate involvement in leisure programs CHCPOL003 Research and apply evidence to practice CCHCPRP003 Reflect on and improve own professional practice HLTAAP002 Confirm physical health status HLTWHS003 Maintain work health and safety BSBMGT502 Manage people performance Elective units CHCCCS038 Facilitate the empowerment of people receiving support CHCAGE009 Provide services for older people CHCAGE010 Implement interventions with older people to reduce risk CHCAGE011 Provide support to people living with dementia CHCCCS004 Assess co-existing needs CHCCCS040 Support independence and wellbeing CHCDIS017 Facilitate community participation and social inclusion If you require RPL Kits with comprehensive benchmarking

This stage involves all the processes the Assessor and Registered Training Organisation (RTO) undertake to finalise the RPL assessment process for the candidate

Session Plan-BSBADM311 Maintain business resources Forms Core units BSBCUE203 Conduct customerOur session plan support trainers to deliver effective, engaging and compliant classroom delivery of the qualification. This is a one off license fee and there are no limits on the amount of times you can use this session plan within your RTO, no annual or ongoing fees, and no limit on student numbers. We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce these