SCORM Compliant Package-BSBINS203 Assist with circulation services Certificate III aggressive or abusive customer SIRCDIS002

aggressive or abusive customer SIRCDIS002 Deliver medicines to customers outside the pharmacy SIRCDIS003 Assist in dispensing prescriptions CHCDIV001 Work with diverse people If you require RPL Kits with comprehensive benchmarking

Core units BSBLDR411 Demonstrate leadership in the workplace BBLDR413 Lead effective workplace relationships BSBOPS402 Coordinate business operational plans BSBXCM401 Apply communication strategies in the workplace BSBXTW401 Lead and facilitate a team Elective units BSBCMM412 Lead difficult conversations Group A BSBCRT411 Apply critical thinking to work practices Group A BSBCRT413 Collaborate in creative processes Group A BSBOPS403 Apply business risk management processes Group A BSBPEF402 Develop personal work priorities Group A BSBSTR401 Promote innovation in team environments Group A BSBOPS404 Implement customer service strategies Group B If you require RPL Kits with comprehensive benchmarking

prepare and preserve plant specimens AHCBIO203 Inspect and clean machinery

Core units CPCPCM2039 Carry out interactive workplace communication CPCPCM2040 Read plans

procedures and programs to meet legislative requirements FBPFSY4001 Supervise and maintain a food safety plan FBPTEC4003 Control food contamination and spoilage FBPTEC4007 Describe and analyse data using mathematical principles MSMENV472 Implement and monitor environmentally sustainable work practices Elective units BSBLDR402 Lead effective workplace relationships BSBMGT401 Show leadership in the workplace BSBRES411 Analyse and present research information FBPAUD4001 Assess compliance with food safety programs FBPFST4001 Apply food processing technologies FBPFST4002 Carry out sampling and testing of milk at receival FBPFST4003 Apply digital technology in food processing FBPFST4005 Document food processes and supporting procedures FBPFST4007 Establish operational requirements for a food processing enterprise FBPFST4012 Apply water management principles to the food industry FBPFST5001 Monitor refrigeration and air conditioning systems in food processing FBPFST5002 Identify and implement required process control for a food processing operation If you require RPL Kits with comprehensive benchmarking

SCORM Compliant Package-BSBINS203 Assist with circulation services Certificate III aggressive or abusive customer SIRCDIS002* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.